Frequently Asked Questions

• Q. How easy is it to assemble the Playkennel?
• A. Very Easy! The Playkennel comes flat packed with full instructions and all required fixings are provided. All you need is a screwdriver for assembly and it only takes a few minutes to put together.
• Q. Where is the Playkennel manufactured?
• A. Playkennels are 100% manufactured by hand in the UK.
• Q. What size Playkennel do I need for my dog?
• A. It depends on the size/breed of your dog – sizing chart comming soon!.
• Q. What is your return/exchange policy?
• A. Our Terms and Conditions
• Q. Do you give a guarantee with your product?
• A. Playkennels come with a 10 year guarantee against rotting and decay. The Playkennel must be kept in a ventilated area in non-damp conditions.
• Q. I have a young Spaniel who hasn’t quite got over the chewing stage – is the Playkennel suitable for him?
• A. Yes! Dogs often chew because they are bored and un-stimulated. The Playkennel offers so much fun and activity, he’ll forget all about chewing!